Issues that do not affect the overall look, fit of the apparel and easily rectifiable will not be considered as a defect. If unsure, please email in to us at customerservice@thestylesoiree.sg. All cases will be assessed on a case-by-case basis and The Style Soirée reserves all rights to reject any case that is not deemed defected.
| Description of Issue | Defect? | Broken/ missing inner hanging string | No | Dropped buttons (buttons which can be resewn) | No | Minor loose threads | No | Minor stains in inner lining/areas that are not visible when worn | No | Minor stains that could be washed off with some soap and water | No | Minor threading on inner lining | No | Missing/misaligned pattern parts or buttons (case by case basis) | No | Measurement discrepancy (0.25" to 0.75") | No | Slight colour differences due to different monitor resolutions and studio/outdoor lighting | No | Thread pulls on satin pieces (case by case basis) | No |
|---|---|---|
| Asymmetrical pockets | Yes | |
| Broken buttons/buckles | Yes | |
| Broken stitching | Yes | |
| Broken zip | Yes | |
| Burn marks | Yes | Clasps that cannot fasten | Yes | Completely misaligned buttons | Yes | Discoloration of items | Yes | Excess fabric (obvious) | Yes | Faulty zipper (unable to zip and unzip) | Yes | Inner lining exposed/longer than main fabric | Yes | Iron marks that cannot be removed after washing/steaming | Yes | Missing buttons/buckles | Yes | Mistagged size | Yes | Open seams/holes | Yes | Overly loose/messy threads which would run if cut | Yes | Poor elasticity of elastic bands (eg. for items like smocked tops) | Yes | Snapped elastic | Yes | Seam unravelling (case by case basis) | Yes | Twisted straps | Yes | Unremovable stains/streaks on apparel | Yes |